Agency Intelligence

In this episode of Agents Influence podcast, host Jason Cass interviews Kimi Donahue, Agency Success Manager at Openly. Episode Highlights: Kimi discusses her podcast, Metal Health, which focuses on mental health and heavy metal music. (0:34) Kimi mentions that she is an Agency Success Manager for Openly as well as a heavy metal musician. (3:45) Kimi discusses her transition from Agency Owner to Openly. (6:14) Kimi explains that Openly is an insurance tech company founded by insurance professionals who understand the needs of the insurance industry. (8:50) Kimi shares her experience running her "Everything Insurance" agency and the importance of finding a niche. (10:32) Kimi discusses the significance of setting expectations and providing feedback in a business partnership, and the challenges of implementing it. (17:48) Kimi believes that having hard conversations in both personal and professional relationships is essential. (20:19) Kimi discusses the advantages of role-playing and providing e