The Talent Tango

n this episode, Amir Bormadn interviews Suzanne Crettol, Head of Talent Acquisition @ CommerceIQ, about streamlining processes. Suzanne shares her consultative approach to talent acquisition, emphasizing the importance of listening, assessing, and leading appropriately. She discusses her background in retail operations and sales and how it has shaped her perspective on building teams and processes. Tune in to learn more about streamlining processes and the underutilization of ATS. Highlights [00:01:27] Importance of listening in recruitment.  [00:06:40] Metrics in talent acquisition.  [00:08:10] Building a repeatable process.  [00:14:35] Underutilization of ATS.  [00:15:31] LinkedIn as a recruiting tool.  [00:19:11] Timing and reaching out to candidates.  [00:22:05] Always staying ahead in hiring.  [00:28:34] Using analytics for recruitment. Guest: Suzanne Crettol is a skilled eCommerce recruitment expert who specializes in connecting exceptional talent with the right career opportunities. She takes a consult