Ask The Cio
DHS’ move to agile development to buoy customer experience too
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:43:07
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Sinopsis
Eric Hysen, the DHS chief information officer, and Dana Chisnell, the director of CX, are expanding their priorities areas to include more customer and employee experience goals as outlined in a new IT strategic plan.