Changing The Game With Social Selling, Presented By Sap

B2B Customer Experience 2020: The Role of Social Selling

Informações:

Sinopsis

The buzz: “The existing culture of traditional B2B companies is not entirely conducive to online procurement experiences ... [yet] B2B e-commerce sales in the US will soar as high as $1.1 trillion by 2019” [Evan Klein]. Today’s digital buyer expects to be a dynamic part of the sales process, not just a passive receiver of information. According to a Walker study, customer experience will overtake price and product as the key brand differentiator. Can Social Selling help B2B solutions sellers enhance their customers' experience throughout the sales cycle? The experts speak. Firdaus Shariff, SAP: “Take risks now and do something bold. You won’t regret it” (Elon Musk). Evan Kirstel, Strategist: “It is literally true that you can succeed best and quickest by helping others to succeed” (Napolean Hill). Kirsten Boileau, SAP: “Make every interaction count, even the small ones. They are all relevant” (Shep Hyken). Join us for 2020 B2B Customer Experience: The Role of Social Selling.