Soft Skills Engineering

In this episode, Dave and Jamison answer these questions: I work for a startup with a distributed team. Recently one of our clients experienced a production outage. As a small startup, we do not have an on-call rotation, and teams usually resolve issues during business hours. However, during this particular incident, most of my colleagues were on annual leave due to an Easter break, leaving only 10 out of 70 engineers available to assist. Although none of these 10 engineers were part of the team responsible for the outage, I was familiar with their codebase and knew how to fix the problem. Additionally, I had admin access to our source control system which allowed me to merge the changes required to resolve the issue. This was the first time I had done this, but my changes were successful and the problem was resolved. Now that the break is over, the team responsible for the codebase is blaming me for breaking the process that requires each pull request to have at least one approval and for makin