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238. Lisa Dadd - The Essential Language of Gaining Trust and Creating Buy-In

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Connie's motivational quote for today is by – Jason Goldberg, “Emotional awareness is necessary so you can properly convey your thoughts and feelings to the other person’”    YouTube: https://youtu.be/0OTRjC5nU7w   Check Out These Highlights:  I am often asked what has been attributed to my successful corporate and business careers.  For me that answer is simple.  It has always been about the client's journey and experience.  To create this safe environment for my clients I had to become really good at developing my communication skills.  About 35 years ago I was trained in a behavioral model called DiSC.  DiSC is a behavioral model introduced and used since the early 1900s.  I became so enamored with DiSC that eventually I got certified.  What’s the importance of this story?    Well, I have used behavioral models during my entire career and business.  For me this type of tool is mandatory for us to navigate and shift so we connect with our clients and prospects (really anyone we speak with - humans) at a dee