Webtalkradio.net » Enlightenment Of Change

Connie’s Motivational quote today is by Judith Martin "The whole country wants civility. Why don’t we have it? It doesn’t cost anything. No federal funding, no legislation is involved. One answer is the unwillingness to restrain oneself. Everybody wants other people to be polite to them, but they want the freedom of not having to be polite to others." We're faced daily with headlines or often our own encounters of incivility in the workplace. Whether it's the attention grabbing #MeToo stories, fearful business practices, hostility, discriminatory actions, or multigenerational conflicts, just to name a few workplace incivility has grown to epic proportions. Incivility impacts productivity, teamwork, and overall job satisfaction. So why is this happening? And what can we do about it? Today your host, Connie Whitman, speak with Rosanne Thomas. Rosanne is the founder and president of Protocol Advisors, Inc., specialists in providing business etiquette training to professionals at respected organizations from