Voices From The Bench

A Special THANKS to Aidite North America for allowing the podcast to record at Nola LabFest. GO SHOW THEM SOME LOVE! aidite.com Duff Wilson’s journey in dental technology is anything but typical. From getting thrown into high-volume removable work at a major lab in the early ’90s to opening Wilson Dental Lab out of his home and building a lean, relationship-driven business, Duff’s story is rooted in grit, loyalty, and doing things the right way—even when it’s hard. Along the way, he shares how mentorship, state lab associations, and taking care of people shaped his career, including helping other technicians start their own labs and building a South Carolina–based milling center to support small labs. The conversation dives deep into the evolution of digital dentistry, zirconia, milling centers, design services, and why relationships—not products—are what truly matter in this industry. Duff explains how trust and support led him to work closely with Aidite (https://www.aidite.com/), why being lean is the key