Webtalkradio.net » Enlightenment Of Change

In today's episode, you'll discover: The neuroscience behind techniques to quiet the brain's emotional centers, allowing you to manage strong, angry emotions while remaining calm. How to apply emotional literacy and de-escalation skills in any volatile situation in 90 seconds or less. The importance of empathy and how you may have a cultural misunderstanding of what empathy really is. To support these three takeaways, I chose a quote from Shifu Kanishka Sharma: "You train to become a Warrior, not a fighter.  The Warrior knows the hell he can let loose, so he chooses the path of peace and respect." About Doug Noll: After a 20-year, highly successful career as a commercial trial lawyer, Doug earned his Master's in Peacemaking and Conflict Management and became a high-conflict mediator/peacemaker. (As a Distinguished Fellow of the International Academy of Mediators, he is recognized among the top commercial mediators globally.) In 2010, at the request of a small group of women serving life and long-term senten