Manage Smarter

Edward Tenner began his career as a Ph.D. in history, became science editor and then an executive editor at Princeton University Press where he published a list from bird field guides to Richard Feynman's QED, and since 1991 has been an independent writer and speaker. His books include Why Things Bite Back: Technology and the Revenge of Unintended Consequences, Our Own Devices: HowTechnology Remakes Humanity, and most recently The Efficiency Paradox: What Big Data Can't Do.In this episode, Audrey, Lee and Edward discuss: ·           Definition of the efficiency paradox and why becoming more efficient can have unintended consequences·           Campbell’s Law: How measuring new efficiencies may make your staff change behavior to meet new incentives·           How Big Data affects you and your business and can cause “Competitor Neglect.”·           False Positives "Pursuing too much efficienc