Manage Smarter

Deborah Thomas-Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in "Reputation Management” and communication effectiveness. She brings to you over twenty years of business etiquette, communication and self-presentation expertise, rooted in behavioral science and successful human interaction.  In this episode, Audrey, Lee and Deborah discuss: ·           The definition of gravitas for leaders as one of the 4 pillars of character·           What managers need to do to become defined as “serious leaders” in their organization·           Why taking the time to up your effort at etiquette/manners will pay off with stakeholders·           Importance of email responses, tone of voice, body language etc. in the workplace "You should never be surprised by something