Gear:30

Black Sheep Sports is a freeride shop in Munich, Germany, and we talk to its founder, Sebastian Steinbach, about this past ski season; his predictions for the upcoming ski season in Europe — and whether we’ll see a backcountry boom in Europe? We then talk about the critical art of customer service; why friends shouldn’t tell friends to just “Go buy this boot”; and more. Order our 20/21 Winter Buyer’s GuideTOPICS & TIMES:Black Sheep Sports: Background (7:25)Last Season Recap / Pandemic (11:28)Predictions for the upcoming European season? (17:35)The crucial art of customer service (31:57)“Local shops” vs “Great local shops” (47:29)What We’re Celebrating (1:10:34)Check out our other GEAR:30 conversation with Sebastian See acast.com/privacy for privacy and opt-out information.