GROWTH & PROFIT ACADEMY
The One Technique This Starbucks’s Barista Used To Upsell Me
- Autor: Podcast
- Narrador: Podcast
- Editor: Podcast
- Duración: 0:00:00
- Mas informaciones
Informações:
Sinopsis
Everybody knows that people buy from people, but what do you do in your business to reinforce this idea? This week I experienced a fantastic Starbucks Barista who used this one technique to breakdown the corporate facade and talk to me as a person. The result was me buying a piece of cake to go with my coffee when I would have ordinarily said no.