Small Talks

A decade ago a team of information designers sat down to think about an open wayfinding brief from an organisation representing the centre of London. Tim Fendley, the lead system designer, and his team proposed a new information system for the city based on user-focused principles. The system was called Legible London. The project faced many challenges including navigating London’s authorities, the people’s understanding of the city, and varying sign systems. Find out how such a project came to be, from the design process and decisions behind the undertaking, to the challenges faced by London and many cities today.