Lean Blog Interviews

Episode page: https://leanblog.org/447 My guest for Episode #447 of the Lean Blog Interviews Podcast is Lauren Hisey. Lauren is a Continuous Business Process Improvement consultant, coach, trainer, and speaker. She specializes in helping business owners and leaders from mid-size organizations uncover and solve their business problems with Continuous Business Process Improvement (Lean, Six Sigma, etc.). She helps your business and organization become simpler… faster… BETTER. Today, we discuss topics and questions including: Why is it important not to jump to solutions with technology (Robotic Process Automation, AI, Machine Learning, or the new Hyper automation)? What is RPA? What do you mean by “digital transformation”? Bridging the gap – people, process, and technology Don't automate a bad process Why should you start with Value Stream mapping and then process mapping the current state and future state? VSM vs. process maps? Differences? Current state observation vs. future state creation? Virtual suggestion