Lean Blog Interviews

Rich Sheridan, CEO of Menlo Innovations, on Eliminating Fear and Increasing Joy in Work

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Sinopsis

Episode page, video, transcript, and more My guest for Episode #448 of the Lean Blog Interviews Podcast is Rich Sheridan, co-founder, CEO and “Chief Storyteller” of Menlo Innovations, a software and IT consulting firm that has earned numerous awards and press coverage for its innovative and positive workplace culture. He's a returning guest from Episode 189 back in 2014 — the same year that I had a chance to visit the Menlo Innovations office. We talked then about his first book Joy, Inc.: How We Built a Workplace People Love. His latest book, published in 2019, is Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear. Rich is giving a keynote talk, “Lead With Joy and Watch Your Team Fly!”, at the Michigan Lean Consortium annual conference, being held August 10-11 in Traverse City. I'll be there and I hope you'll join us. Today, we discuss topics and questions including: For those who didn't hear the first episode, how would you summarize “The Menlo Way”? And how has “the Menlo Way” evo