Mayfield Chat With Champions

Jason Kilar’s interest in customer service was sparked by a visit to Disney World when he was 10 years old. The wonder he felt as he walked underneath the train station and out onto Main Street stays with him to this day. It was a pivot point for him, even at that young age. Eventually, Kilar would intern at Disney World and walk those same steps each night after his shift ended. “It really influenced who I was as an early manager,” Kilar shared. His career started with Amazon when it was a relatively small, early-stage private company. While there, Kilar was able to grow from his roots and expand while learning deep lessons about the importance and value of ... Play Now The post Curiosity, Spark, and Building a Better Model appeared first on Mayfield.