No Vacancy With Glenn Haussman

This week Glenn is flying solo again as his schedule has been wackier than normal. This week he’s in Bend, OR, sharing mega trends with a hotel ownership group. And that’s making him think about loyalty. Is loyalty a two-way street or are brands abandoning their ability to be loyal to the travel customer? Glenn examines this topic and warns airlines and hotels they may lose a critical piece of business by focusing too much on the bottom line and not enough on customers. Then Glenn has a great conversation with John Cohlan, CEO of Margaritaville Holdings. They talk about the legend behind the brand, Jimmy Buffet, and musician managed to became the centerpiece of a branding empire. Buffet is the ceremonial figurehead of a major lifestyle trend, and Margaritaville is leveraging this opportunity to add hotels and resorts to a portfolio that includes restaurants, a beer, music and much more. It’s an amazing story you won’t want to miss hearing. Subscribe on iTunes: No Vacancy with Glenn Haussman Send your comment

This week Glenn introduces you to Bruce Ford, SVP Business Development with Lodging Econometrics (http://www.lodgingeconometrics.com/). This guy knows everything about every hotel project being built, planned or renovated in the universe. But he's also a good friend to Glenn and serves as the perfect foil. You will love the banter while you learn about what is happening with the creation and development of new hotels. Then Glenn has a great conversation with Steve Belmonte, CEO with Vimana Franchise Systems(Vimanafs.com). This executive has seen some amazing happenings during his many decades in the hotel industry. We talk about what the business was like back in the 70s and 80s, hear stories from his days running Ramada Hotels and creating some legendary advertising featuring Saturday Night Live claymation alum Mr.Bill, and what he thinks of the current and future of this business. Subscribe on iTunes: No Vacancy with Glenn Haussman Send your comments and questions to be answered on air to Glenn@rouse.media

This week Glenn introduces you to Dave Eisen, Editor in Chief of Hotel Management (www.hotelmanagement.net). They talk about many topics including Delta’s inability to learn Glenn's email address, what is the Asian American Hotel Association (AAHOA) and how did they manage to become a group that owns more than half of all hotels in the country, major political issues affecting the hotel business, Glenn’s love of Indian buffets at hotel industry events, upscale hamburger franchises, and lot’s more. Then Glenn talks with Adrian Kurre, Global Head of Homewood Suites and Home2 with Hilton, Hilton Worldwide. They talk about the extended stay industry, why these hotels are so, finding creativity in your career, hot or cold hard-boiled eggs and problem solving, and how to keep an exercise regimen on the road, creating a great work environment, increasing guest satisfaction by turning the transactional into the experiential. Send your comments and questions to be answered on air to Glenn@rouse.media.  Follow Glenn on

Welcome to the first ever episode of No Vacancy, the travel industry’s most exciting podcast. No Vacancy is a fun, fast paced genre bending program mashing up and erasing the lines between the consumer and trade worlds. Host Glenn Haussman is a well know hotel and lodging industry personality, industry speaker, writer, consultant and editor at large with Hotel Management (HotelManagement.net), where he writes two columns a week.  Though this is a new show, he had five years’ experience behind the mic. On this first episode, Glenn tells us a little about what to expect with No Vacancy. Then he opines on the hotel industry’s misguided infatuation with millennials, and how as a Gen X member he feels ignored. Very sad! Then Glenn chats with David Downing, Executive Director, Visit St. Pete/Clearwater - ‎Visit St. Pete Clearwater. They discuss how this market has become one of the hottest tourist destinations globally. But more importantly, they delve into the strategy that got them there in the first place. If yo