Cio Talk Network Podcast

In this day and age of Open Systems and Open Source development, what possible value does ERP offer? With millions of dollars already invested in ERP solutions, are the organizations stuck paying for its maintenance or are there other options? Is the ERP world expected to morph into a more acceptable form. If yes, what would and should that form be? Guest 1: Walter Weir Title: Chief Information Officer, The University of Nebraska Guest 2: Stanley Elbaum Title: Senior Vice President Research, Aberdeen Group For more details and related content: https://www.ciotalknetwork.com/the-changing-landscape-of-erp-solutions

Try talking to an IT Leader about how to measure value of IT for an organization. Usually, the answer is long winded and full of abstraction. Now is the time to do the real math. What measures can be used to quantify the value of IT in form of hard numbers and dollars? Guest: Douglas Hubbard Title: Inventor, Applied Information Economics (AIE) For more details and related content: https://www.ciotalknetwork.com/the-true-measure-of-it-value

CIOs have gone through utopia during the Internet Boom followed by a drastic cutbacks after the bust. Now, as economy is recovering, today's CIO is challenged to deliver value by investing in technology again. How are things different now? Guest 1: Ellen Barry Title: Chief Information Officer, Metropolitan Pier and Exposition Authority Guest 2: Stanley Elbaum Title: Senior Vice President Research, Aberdeen Group For more details and related content: https://www.ciotalknetwork.com/cio-of-a-recovering-economy-the-challenges-and-expectations

Government Compliance Regulations are requiring organizations to retain electronic records including structured data (databases) as well as documents, spreadsheets, and emails for longer than ever periods of time. Yes, mass storage industry will flourish. But, what impact will it have on the overall IT spending on other related aspects like architecture, facilities, etc. Guest: Gunjan Sinha Title: Chairman, MetricStream For more details and related content: https://www.ciotalknetwork.com/enterprise-storage-and-compliance-feeding-the-monster

Radical results do not always warrant radical measures. With so much being said about how to turnaround a failing IT organization, what actually works? Guest 1: John Fontanella Title: Senior Vice President and Research Director, Supply Chain Services, Aberdeen Group Guest 2: Tim Hanrahan Title: Vice-President - Information Services, Adaptec, Inc. For more details and related content: https://www.ciotalknetwork.com/it-turnarounds-strategies-and-tactics-that-work

Knowledge begets trust and confidence! As more and more technology leaders feel comfortable with open source technologies, the corresponding adoption rate is increasing. While there are a few challenges, organizations taking a leap of faith may be rewarded. Guest 1: Asiff Hirji Title: Chief Information Officer, AMERITRADE Holding Corporation Guest 2: Juergen Geck Title: Chief Technology Officer, SUSE LINUX, NOVELL For more details and related content: https://www.ciotalknetwork.com/open-source-rewards-for-brave-souls

Organizations spend millions of dollars on business intelligence solutions. ROI depends on how we exploit the data and transaction patterns made available. Guest 1: Todd Walter Title: Chief Technical Officer, R&D, Teradata (a division of NCR) Guest 2: Wayne Eckerson Title: Director of Research, The Data Warehousing Institute Guest 3: Irving Tyler Title: Vice President P & Chief Information Officer, Quaker Chemical Corporation For more details and related content: https://www.ciotalknetwork.com/exploiting-business-intelligence-solutions

While the advent of wireless applications has brought information at our fingertips, does it really make our business management any efficient or effective? Guest: Andres Carvallo Title: Chief Information Officer, Austin Energy For more details and related content: https://www.ciotalknetwork.com/wireless-applications-value-for-an-enterprise

With IT becoming mission critical for almost every organization and with increase in reliance on outsourcing relationships, the key to getting best deals on IT products and services is to have great relationships and high level of trust. Easier said than done, what does it take to identify and maintain partner like vendor relationships? Guest 1: Sandra Hofmann Title: Chief Information Officer, MAPICS Guest 2: Michelle Cassin Title: Executive Director, ITG Internal Business Services, Health Care Service Corporation For more details and related content: https://www.ciotalknetwork.com/it-vendor-management-an-ongoing-challenge

At one end every penny spent on IT has to be justified and is closely watched. On the other, technology is supposed to deliver miraculous results in overall cost savings in operations and business process optimization while juggling with ever changing business priorities. In such complex scenario, how do we budget for IT effectively and what spending patterns prevail? Guest 1: Gary Beach Title: Group Publisher, CXO Media, Inc. Guest 2: Dr. Howard A. Rubin Title: Senior Gartner Advisor, Professor Emeritus of Computer Science at Hunter College, the City University of New York, former Nolan Norton Research Fellow Guest 3: Barbara Gomolski Title: Research Vice President, Gartner For more details and related content: https://www.ciotalknetwork.com/it-budgeting-and-spending-patterns

With IT in organizations becoming more than complex and service oriented, change is required in the way we comprehend enterprise architecture, strategic value we place on it and the resources we deploy in terms of dollars and people to build and maintain it. Guest 1: Frank Schlier Title: Vice President and distinguished analyst, Gartner Research Guest 2: Mike Dunham Title: Vice President and distinguished analyst, Gartner Research Guest 3: Eliot Christian Title: Architecture and information infrastructure, Federal Geographic Data Committee and U.S. Geological Survey For more details and related content: https://www.ciotalknetwork.com/redefining-enterprise-architecture

There is a new trend towards providing self service portals, kiosks, and other mechanisms to reduce ongoing customer service costs. A customer may not want to wait in line but still needs personal attention. Are the current self service technologies and solutions capable enough to provide a satisfying experience? Guest 1: Esteban Kolsky Title: Principal Analyst and Research Director, Gartner Research Guest 2: Mark Angel Title: Chief Technology Officer, Serviceware/Kanisa Guest 3: Tim Eager Title: Chief Technology Officer, Inquira For more details and related content: https://www.ciotalknetwork.com/self-service-or-disservice

In hospitality industry, it takes a lot to please customers and have them keep coming back. What what does it take to always deliver the best while lowering the cost of operations, and how IT can be leveraged to attain this seemingly impossible goal? Guest 1: Reid Paul Title: Editor-In-Chief, Hospitality Technology Magazine Guest 2: Prakash V. Shukla Title: Senior Vice President - Technology and Chief Information Office, Indian Hotels Company Ltd (Taj Hotels) For more details and related content: https://www.ciotalknetwork.com/it-challenges-of-hospitality-industry

Whether it is theft or an employee scraping off pennies out of transactions and transferring to their checking accounts, technology can play detective by recognizing patterns that can lead to proactive fraud detection. Are there any strings attached to this claim? We all know that thieves are always ahead of the cops! Guest 1: Don LeClaire Title: Senior Vice President of Development, Office of the CTO, Computer Associates Guest 2: Louie Gasparini Title: Chief Technology Officer - Passmark Security and Former CIO/VP IT & Engineering, Excite@Home For more details and related content: https://www.ciotalknetwork.com/fraud-detection-through-technology

No longer can and should the IT crew in an organization implement a technology application and assume their responsibility is over. They need to make sure that the initiative brought about positive change for the business. Similarly, executive management should also recognize the potential of IT driving a business change and support it. Guest 1: Gail Homberg Title: Chief Information Officer, Bally Total Fitness Guest 2: Bruce Stewart Title: Senior Vice President and Director - Executive Services, Meta Group, Inc. For more details and related content: https://www.ciotalknetwork.com/role-of-it-in-business-change

Today's CIO almost needs to be a superhuman as the expectations are such. This transition from a technology executive needs to start early in the career. What does it take to identify a potential CIO candidate and groom him/her to taken on the challenge? Guest 1: Patrick E. Moroney Title: Senior Vice President/Chief Information Officer HealthCare Service Corporation, BlueCross BlueShield of Illinois, Texas, New Mexico Guest 2: Ergin Uskup Title: Senior Vice President - MIS and Chief Information Officer (Retired), United Stationers Inc. Guest 3: David Brown Title: Former Global Information Officers Practice Lead, Russell Reynolds Associates and Founding Partner - Blackbird Partners For more details and related content: https://www.ciotalknetwork.com/making-of-a-cio

Success for an IT project requires careful planning and immaculate execution. In addition, it also requires having the necessary legal safeguards in place. What project management and legal issues could crop up in a given project and how can we deal with them? Guest 1: Hillard M. Sterling Title: Partner, Freeborn & Peters Guest 2: Joseph Norton Title: Ex-Chief Technology Officer, McDonalds Corporation Guest 3: Charlie Troxel Title: Chief Technology Officer, Chicago Mercantile Exchange For more details and related content: https://www.ciotalknetwork.com/ensuring-it-project-success

The US Patriot Act (USPA) has a significant impact on the way an enterprise safeguards privacy of its employees and customers. What are the corresponding technology management challenges? What are the corresponding strategies to effectively manage USPA compliance? Guest: Andrew London Title: Sr. Vice President of PMO, Operation and Change Management, Information Resources, Inc. For more details and related content: https://www.ciotalknetwork.com/us-patriot-act-the-enterprise-response

Sarbanes Oxley compliance is here to stay. What are organizations doing to not only get the first time certification but also monitor ongoing compliance status? How does IT help here? Guest: Andrew London Title: Sr. Vice President of PMO, Operation and Change Management, Information Resources, Inc. For more details and related content: https://www.ciotalknetwork.com/managing-sarbanes-oxley-compliance

Organizations, both large and small, can benefit from standards for process modeling, process execution and process choreography. These standards would allow companies to communicate with trusted partners, to create a repeatable, scalable, multi-player method of doing business. How can BPM help here? Guest: Jeanne Baker Title: Vice President of Technology - Sterling Commerce & Chairman of the Board, BPMI.org For more details and related content: https://www.ciotalknetwork.com/bpm-connecting-enterprises