Built To Grow

This is the KPI that really matters

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Sinopsis

Excerpts:  “Delta change and reoccurring revenue, or just “Delta”. The way we calculate the delta is we look at the monthly dues that are signed up in a month, we also take into consideration the exit to do so if somebody cancels, as well as take in consideration the upgrades or downgrades in dues against that delta number. It’s the difference number we look at.” “Do you have a goal that you strive for? Is the goal monetary? Or is it membership based, like number of members? And I would argue that it doesn't matter how many members you have, it's the money that you generate that makes the difference.” “Give that a shot. Go back and look, you may be doing better than you think. Sometimes you sign up less people than cancel... For easy numbers, you lost 10, and you signed up five, but your delta is positive. Okay, well, you're not as bad a shape as he originally thought” “It's about keeping your eyeballs on the number of the KPI that makes the most sense.” Key TakeawaysGrowth Summit info (0:10)G