Built To Grow

As gym owners, we occasionally find ourselves in this dilemma; we want our coaches to have strong relationships with the clients, but this backfires when the coach leaves and clients are left feeling like they can’t achieve the same results with another coach. Some of these clients might even cancel, leading to losses.This is the situation we are in right now here at our Pulse Fitness gym. Even though we all along knew this was a risk, we weren’t adequately prepared to mitigate it and the potential losses.We have had to think hard about what we should be doing to prevent this from happening to us in the future. We have come up with a brilliant solution to this problem, which we believe will help many other gym owners. Tune in to listen to what we are doing to change things up and make sure this situation never happens to us again. Key TakeawaysThe risks of strong coach-client relationships (02:49)Why you need to offer more than just a workout in your gym (05:16)How we are redefining what it means to be a memb