Built To Grow

Tim and Randy break down the customer journey and highlight key areas of that journey that you should look at in order to ensure there's little friction for people to purchase your services and join your gym. Use today's tactical episode to increase the number of clients you're onboarding each month!There are so many variables in the process between somebody first hearing about you and them giving you their money and working with you over the long term. As a gym owner, you should constantly look at the customer's journey because there's always great new things coming out that can help make the journey easier - for you and the client. If you are making it difficult for people to give you their money, then there's a problem, and you need to work on it. As a gym owner, you should be giving yourself the best opportunity to win the business by fixing the key areas a customer is likely to encounter problems. Nowadays, people are pressed for time and don’t want to go through extra hurdles to