Built To Grow

In this episode, Tim and Randy will explain exactly how a gym owner can elevate the client experience in their gym to that of a Michelin star restaurant. Client experience was one of the things they highlighted in their predictions podcast for 2020 as being one that will make the difference in 2020 for gyms that will either make it or fail. There are too many fitness options for people out in the market which gives gym businesses a lot of indirect competition. And even though a gym is training oriented, for potential clients, every fitness oriented business like a yoga studio or Pilates studio is an option they can choose instead of a gym.To clients, everything comes down to the experience and results they will get at a fitness facility regardless of whether it's a gym or any other form of fitness facility. Therefore, every gym owner must work on improving their client experience, so they can stay competitive and grow. Tim implemented the same at Pulse Fitness this year, so they could do better than in 20