Built To Grow

In this episode, Tim and Randy will wrap up their 20 must-haves for a gym business to grow in 2020. They will share the last 5 aspects starting with retention strategy (also referred to as churn rate or attrition). It basically just means a gym being able to keep their clients happy, keep them paying, and not canceling their memberships. The rule of thumb with retention is to try to keep it under 3% each month on average. Obviously, some months may be higher than others, but 3% is the number a gym owner must ensure they’re maintaining.There are a number of things one can do to build a strong retention strategy, and one of them is looking at month-to-month versus annual memberships, and how they affect retention. Month-to-month memberships are definitely easier to sell, but Tim highlights the need for annual memberships with monthly memberships as a backup plan. There are tons of great strategies that a gym can apply to retain their clients, and Tim and Randy will share them all.Another must-have for every gym