Built To Grow

A lot of gym owners reach a point where the business is running smoothly – team's in place, sessions are full, money’s good, systems are working – but the fire’s not there anymore.The energy that used to come from walking into the gym starts to fade. Years of handling cancellations, complaints, and the noise from a handful of clients who make everything harder than it needs to be… can wear anyone down. Over time, it’s easy to forget how great the majority of members really are. That’s when things start to feel heavy.This episode is a reminder to reconnect with the human side of the business. Tim and Zach talk about why owners get jaded, what it means to protect the culture inside the gym, how a few toxic clients can skew your entire perspective, and why firing those people might be the best move you ever make.They also talk about treating your role more like the “fun uncle” than the operations manager – getting out of the office, shaking hands, talking to members, and remembering just how cool your commun