We're Only Human

In this episode of We’re Only Human, host Ben Eubanks sits down with Conrad Riddle, HR technology leader at Aimbridge Hospitality, to explore how frontline hiring and scheduling are being reimagined in today’s fast-moving workplace. They dig into the challenges of recruiting and retaining hourly workers, why scheduling is the heartbeat of retention, and how technology can empower employees while easing the load on managers. You’ll hear practical examples of streamlining the candidate journey—from frictionless mobile applications to instant interview scheduling—plus insights on self-service scheduling tools that give employees more flexibility and control. Conrad also shares how automation is saving thousands of hours for managers, improving compliance, and transforming the onboarding experience. Whether you’re an HR leader, a hiring manager, or simply curious about the future of frontline work, this conversation offers actionable takeaways on speed, simplicity, and employee empowerment. Timestamps 00:00 Intro