We're Only Human

In this episode, you’ll learn how intentional people practices help fast-growing organizations maintain culture, trust, and connection as they scale. The conversation explores how HR leaders can design meaningful employee experiences, hire for the right mindset, strengthen culture beyond perks, and build human connection in distributed and hybrid environments—all while supporting business growth. Join us as Emma Belconis shares practical, real-world lessons from helping a healthcare fintech company grow rapidly without losing its human core. This episode is supported by Insperity. Key takeaways: Employee experience starts with empathy and asking what would feel meaningful from a human perspective. Rapid growth requires agility, curiosity, and a willingness to figure things out in real time. Hiring for mindset and adaptability matters as much as skills, especially in fast-paced organizations. Clear expectations during recruiting help ensure people thrive in the environment they’re joining. Cu

AI is not ending HR but accelerating its evolution into a more strategic function. AI tools can significantly reduce time spent on repetitive HR tasks like policy drafting, reporting, and reviews. The real value of AI comes from connecting data across the entire employee lifecycle, not isolated HR silos. HR professionals need stronger skills in data literacy, technology, and business strategy to succeed. AI can help HR teams surface insights and patterns that humans often miss due to bias or time constraints. Automating compliance and administrative work frees HR to focus on coaching, development, and leadership support. AI will impact jobs and tasks, making workforce planning and reskilling a critical HR responsibility. HR must advocate for people by helping leaders balance automation with long term talent development. Using AI without clean, trustworthy data limits its value and increases risk. The future of HR work is humans plus AI, not humans replaced by AI. Timestamps: 00:00 Why HR has always evolved a

Join host Ben Eubanks for a thought-provoking conversation with Dr. Cari Miller about one of the most pressing questions in today's workplace: When does using AI cross the line from productivity tool to cheating? From academic integrity to job applications and workplace performance, they explore the blurred boundaries of AI usage and what it means for workers, employers, and the future of work. This episode tackles the double standards, ethical dilemmas, and practical realities of AI adoption in hiring and beyond. Timestamps Episode Topics & Timestamps 0:00 - Introduction & Guest Background0:50 - Dr. Cari Miller's Research on AI & Worker Impacts3:00 - Academic Integrity vs. AI Literacy Debate5:00 - Defining AI "Cheating" in Education5:40 - Domain Knowledge & Copyright Considerations6:50 - Spell Check Analogy: Tools vs. Cheating11:00 - The Hiring Double Standard12:30 - Should We Test Candidates on AI Skills?13:50 - 61% of Jobs Don't Match Interview Descriptions15:20 - The Broken Application Process17:30 - Em

In this episode of We’re Only Human, Ben Eubanks talks with Travis Hunsicker about the power of curiosity, trust, and belonging in shaping great leadership. From the warehouse floor to executive coaching, Travis shares lessons on how to see people for who they can become—not just who they are today. Together, they explore why leaders must first build trust before driving performance, how genuine curiosity opens doors to growth, and what it means to create space where people truly belong. Listeners will hear practical advice on developing talent, coaching with empathy, and recognizing potential before it’s visible. Whether you’re a manager, a mentor, or simply someone who wants to lead more authentically, this conversation is a reminder that human connection is at the heart of every lasting impact. Connect with Travis: https://www.linkedin.com/in/hunsicker/ Timestamps 00:00 Introduction and Episode Setup 03:15 Travis’s Journey: From Forklifts to Leadership Coaching 08:40 The Moment That Changed His Perspective

Episode Description In this episode, we explore how artificial intelligence is transforming the world of HR — not by replacing humans, but by amplifying what makes us uniquely effective: empathy, creativity, and connection. The conversation digs into how HR leaders can use AI responsibly to simplify workflows, enhance decision-making, and create more human-centered experiences for employees. You’ll hear how organizations can strike the right balance between automation and authenticity, and why embracing AI doesn’t mean losing the human touch. We also discuss the mindset shift HR professionals need to stay ahead in a rapidly changing world, and how curiosity and adaptability have become the most valuable leadership skills of all. Timestamps 00:00 Introduction and Episode Setup 04:32 The AI Conversation: Fear vs. Opportunity 09:15 How HR Can Use AI Without Losing Humanity 14:48 Practical Examples of AI in Recruiting and Talent Development 19:56 The Mindset Shift: Curiosity, Creativity, and Adaptability 24:20 Re

Episode Description In this episode of We’re Only Human, host Ben Eubanks sits down with Micki Sievwright of Andersen Corporation to discuss how one of America’s most recognized brands connects, engages, and empowers its 14,000+ employees across manufacturing, distribution, and corporate environments. The conversation dives into how Andersen’s internal communication strategy bridges the gap between frontline and office workers, creating a culture where every employee feels informed, valued, and connected. Micki shares how her team uses storytelling, technology, and intentional design to build belonging at scale — and how leaders can cultivate trust even in large, distributed organizations. You’ll hear practical lessons on improving employee communication, fostering inclusion, and using tools like MangoApps to bring people together — no matter where they work. Timestamps 00:00 Introduction and Episode Setup 04:15 The Challenge of Connecting 14,000 Employees 08:42 Communication That Builds Belonging 13:17 Story

Episode Description In this episode of We’re Only Human, host Ben Eubanks sits down with Terry Terhark of NXTThing RPO to explore how hiring is evolving faster than ever in 2025 — and why keeping the human element in recruiting still matters more than ever. They discuss how organizations are adapting to unprecedented speed and scale in hiring, how AI and automation are reshaping recruiter roles, and where people still make the biggest impact in the process. Terry shares his unique perspective from decades in the talent space, including the balance between efficiency and empathy, the importance of culture fit, and how technology can empower — not replace — great recruiters. You’ll hear real-world insights on candidate experience, the future of RPO partnerships, and what leaders should prioritize to stay ahead in a tech-driven talent market. Timestamps 00:00 Introduction and Episode Setup 04:12 Why Hiring Is Moving Faster Than Ever 09:35 The Human Element: Why It Still Matters 14:58 How AI and Automation Are Ch

n this episode of We’re Only Human, host Ben Eubanks explores one of the biggest questions of our time: what does it really mean to be human in an age of artificial intelligence? As AI tools become faster, smarter, and more deeply integrated into the workplace, many HR leaders and employees are asking the same question — where do people fit in? Ben unpacks why staying human-first is not just a mindset but a strategy for success. The conversation dives into how HR can balance automation with empathy, how learning and curiosity are becoming the most valuable skills, and why emotional intelligence remains a competitive advantage even when technology takes over repetitive work. You’ll hear reflections on fear, hope, and the future of work — plus practical guidance on how to lead with humanity in a world increasingly shaped by algorithms. Timestamps 00:00 Introduction and Episode Setup 03:15 Why “Being Human” Still Matters in an AI World 08:02 Balancing Efficiency and Empathy in HR 13:47 Automation, Learning, and

In this episode of We’re Only Human, host Ben Eubanks sits down with Conrad Riddle, HR technology leader at Aimbridge Hospitality, to explore how frontline hiring and scheduling are being reimagined in today’s fast-moving workplace. They dig into the challenges of recruiting and retaining hourly workers, why scheduling is the heartbeat of retention, and how technology can empower employees while easing the load on managers. You’ll hear practical examples of streamlining the candidate journey—from frictionless mobile applications to instant interview scheduling—plus insights on self-service scheduling tools that give employees more flexibility and control. Conrad also shares how automation is saving thousands of hours for managers, improving compliance, and transforming the onboarding experience. Whether you’re an HR leader, a hiring manager, or simply curious about the future of frontline work, this conversation offers actionable takeaways on speed, simplicity, and employee empowerment. Timestamps 00:00 Intro

In this episode, Ben sits down with Nicole Eisdorfer to uncover how curiosity, courage, and creativity can reshape the world of HR. From breaking out of the “HR Matrix” to asking better questions, Nicole shares her journey from traditional reporting into human-centered, impactful work. Together, they explore how technology and data can empower—not replace—HR professionals, and why cultivating curiosity is the most critical skill for the future. You’ll hear stories from Nicole’s experience, insights into making data meaningful, and practical guidance for rethinking how HR operates today. If you’ve ever felt stuck in dashboards, metrics, or endless processes, this episode will inspire you to step back, reimagine, and lead with curiosity. Read Nicole's Substack: https://nicoleeisdorfer.substack.com/ Connect with Nicole on LinkedIn: https://www.linkedin.com/in/neisdorfer/ Timestamps 00:00 Introduction and Episode Setup 04:12 Nicole’s Background and HR Journey 08:47 Escaping the “HR Matrix” 13:25 Why Curiosity Is

In this episode, the host explores why employee experience (EX) has become a board-level priority and how organizations can move from ideas to impact. Drawing on insights from the research report A Critical Moment: Why Employee Experience Should Be Every Company’s Priority, the conversation covers practical ways to elevate EX without massive budgets, how to measure what matters, and where AI can support (not replace) a human-centered approach. You’ll hear actionable tactics for quick wins, guidance for building leadership buy-in, and a real-world example of EX in practice. Read the research we reference during the episode: https://www.insperity.com/resources/guide/a-critical-moment-why-employee-experience-should-be-every-companys-priority/Timestamps00:00 Introduction and Episode Setup05:24 Why Employee Experience Should Be a Priority11:57 Research Highlights: Key Findings from the Report15:38 From Insight to Action: Quick Wins for EX19:13 Measuring What Matters: EX Metrics and KPIs24:47 Technology & AI: Enabl

In this episode of We're Only Human, host Ben Eubanks talks with Kelly Burlage, Vice President of Global Talent Acquisition at Lineage. They discuss strategies for improving the recruitment process, creating better impacts for candidates, and the challenges faced by TA leaders today. Kelly shares insights on the role of artificial intelligence in recruitment, the importance of focusing on people, and the value of internal mobility. They also explore practical advice for leaders receiving pressure to adopt AI and the significance of building strong business partnerships within HR. Additionally, Kelly highlights the achievements of her team in transforming their reputation from order takers to valued business partners. 00:00 Introduction and Guest Welcome01:09 Kelly Burlage's Background and Role at Lineage02:32 The Importance of Talent Acquisition04:15 Challenges Facing TA Leaders: AI and Innovation05:53 AI's Role in Enhancing Human Skills16:30 Internal Mobility and Talent Development23:43 Proud Achievements an

In this episode of 'We're Only Human,' host Ben Eubanks engages in a detailed conversation with Alicia Jones, a senior HR business partner for a global medical company. They delve into the complex role of an HR business partner, discussing essential skills like understanding the business context, influencing, and synthesizing data insights. Alicia shares her career experiences, the importance of integrity and resiliency, and the challenges HR teams face today. The discussion provides valuable advice for current and aspiring HR business partners keen on making a significant impact in their organizations. 00:00 Introduction and Guest Welcome00:41 Alicia Jones' Background and Experience01:26 Defining HR's Role and Context04:32 Challenges Facing HR Today05:57 The Importance of Organizational Agility07:35 Alicia's Personal Learning Journey13:01 Aligning HR with Business Needs22:47 Key Skills for HR Business Partners28:31 Conclusion and Final Thoughts See the show archives and sign up for episode updates

In this episode of We're Only Human, host Ben Eubanks chats with Matt Leitzman, VP of Talent Acquisition at MasterCard, and Craig Drysdale, VP of Talent and Engagement at Leonardo. The discussion delves into the role of AI in hiring, effective candidate screening techniques, and the evolving landscape of talent acquisition. Both guests highlight their organizations' experiences with AI-driven tools for screening, such as automated interview scheduling and video assessments, and emphasize the importance of testing, human connection, and strategic alignment with hiring managers. The episode provides valuable insights for improving candidate experience, recruiter efficiency, and making data-driven hiring decisions. 00:00 Introduction and Guest Welcome00:26 Guest Introductions and Backgrounds02:39 The Evolution of Candidate Screening07:04 High Volume and Early Career Hiring Challenges10:10 Technology and Screening Tools20:50 Data-Driven Talent Acquisition32:48 AI in Recruitment: Opportunities and Cautions39:23 Fi

In this episode of We're Only Human, host Ben Eubanks connects in an insightful discussion with Debra Squyres from Bonusly and Hope Weatherford from Fountain. They delve into strategies to improve workplace performance and the evolving nature of performance management. The conversation covers the significance of real-time feedback, building trust between managers and employees, leveraging recognition platforms, and the importance of addressing the human element in work environments. Both guests share practical tips for managers to enhance employee engagement, foster personal growth, and create meaningful relationships within teams. 00:00 Introduction and Guest Introduction00:45 Hope Weatherford's Background and Insights01:55 Debra Squyres' Background and Insights04:08 Challenges in Current Performance Management07:08 Solutions and Best Practices for Performance Management12:03 The Importance of Real-Time Feedback and Recognition24:36 Engaging Managers in the Performance Process30:25 Final Thoughts and Top Rec

In this episode of We're Only Human, host Ben Eubanks sits down with Michael Cleavely, founder of CoComply, to discuss the complexities of compliance in contingent workforce management. Michael shares the journey of CoComply, a platform that assists organizations in classifying, managing, and discovering their contingent and non-permanent workforce. The conversation delves into the challenges companies face with worker classification, common compliance risks, and the two-fold benefits of leveraging AI in compliance tools for both risk mitigation and strategic workforce optimization. They also explore the broader implications of having a total workforce view, encompassing all talent acquisition channels. Michael provides practical insights and suggests how firms can better manage compliance and make informed workforce decisions. This episode offers valuable perspectives for HR leaders and procurement professionals looking to enhance compliance and workforce efficiency. 00:00 Introduction and Guest Welcome00:57

In this episode, Kellee Webb shares the remarkable journey of Cenikor Foundation since 2009, growing from 82 employees across three locations to nearly 600 employees today, with 75 people in their corporate office (or "operations support," as they call them at Cenikor). The discussion highlights significant milestones such as the adoption of technology, the creation of a robust back office support system including a call center, and the strategy behind twelve acquisitions. The conversation delves into leadership development programs, employee motivations, and the importance of compassion and servant leadership in a service-oriented organization. The transformative impact of expanding services like detox, outpatient programs, and recovery support specialists is also discussed. Finally, the episode touches on HR challenges and strategies, the importance of aligning organizational and individual goals, and the rewarding experience of helping employees grow and thrive. 00:00 Introduction and Initial Growth01:32 C

In this episode of 'We're Only Human,' host Ben Eubanks engages in a dynamic conversation with Ryan Faught, HR leader at Milo's Tea Company. Ryan shares insights into Milo's unique culture, emphasizing values like safety, responsibility, and integrity, along with their 'HAT' values: Hungry, Agile, and Together. The discussion delves into how Milo's fosters cross-departmental collaboration, continuous improvement, and leadership development through authentic leadership pillars and comprehensive feedback mechanisms. Ryan highlights the importance of having a 'teachable spirit,' celebrating wins, and maintaining humility while growing both personally and professionally within the company. Whether discussing the joy of discovering hidden talents or the power of genuine care and concern for team members, this conversation is packed with actionable insights for creating a people-centric workplace that drives both individual and company success. 00:00 Introduction and Guest Welcome00:45 Milo's Tea Company Culture an