The Plumbing Sales Guy - Service Daily Live

In this episode, Chris Fresh breaks down how to build relationships by just being a professional. From how to establish yourself as an expert to how to best serve your customer.

In this episode, Chris Fresh dives into how to dominate the branding game. From expanding your brand's reach to presenting your brand effectively at the door. Whether it's your van wrap or just how your show up to a job, this episode will help dial in your branding goals.

In this episode, CF breaks down how to identify your perfect customer and learn what they truly care about before they ever need plumbing. You will learn how to answer their real questions, build trust early, and win leads without relying on the Google rat race.

This special New Year’s episode highlights the most impactful teaching moments from The Plumbing Sales Coach podcast. Learn how vision, professionalism, diagnosis, and service mindset create better customers, stronger teams, and higher revenue.

In this episode, Chris breaks down the psychology behind getting your phone to ring by truly understanding your customer. Learn how empathy, avatar clarity, and showing up where your customers already are can transform your marketing, sales, and in-home experience.

In this Best Of Customer Psychology episode, Chris Fresh breaks down how homeowners think, what builds trust, and why customer confidence drives bigger yes decisions. Learn how empathy, professionalism, and clear value language change the entire conversation from the front door to the final option.

Handling upset customers the wrong way can damage your reputation faster than you can fix it. In this episode, Chris breaks down a proven process for de-escalating complaints, rebuilding trust, and turning negative experiences into long-term customer loyalty.

Our first "Best Of" Podcast! In this episode you will learn how your mindset determines how you show up for customers, your team, and your life. Chris Fresh breaks down why service over sales starts in your head and how focus, habits, and mental discipline create long term success.

In this episode, Chris breaks down the real financial impact of follow ups and why most plumbing companies are unknowingly leaving up to 20 percent of their revenue on the table. He explains how simple, consistent follow up strategies can improve profit, reduce lead costs, and strengthen long-term customer relationships.

In this episode, Chris sits down with Leah and Alvaro from 1-Tom-Plumber to unpack how strong branding and smart lead generation fuel a successful plumbing or restoration business. They break down why most new operators struggle to make the phone ring and how plugging into a proven brand and system can shortcut years of trial and error.

Getting everyone to move in the same direction can feel impossible — but it all comes down to one word: buy-in.In this episode, CF breaks down how leaders turn ordinary companies into movements that inspire passion, unity, and unstoppable results. Whether you lead a team of 3 or 300, you’ll learn the psychology of buy-in and how to transform your business culture from the inside out.

Selling in service plumbing isn’t about pressure—it’s about service and education. In this episode, CF shows how to win at the door, diagnose like a pro, and present three intelligent options so customers feel confident choosing what’s best. You’ll see how to “change the decision” from spending money to saving money, and why the right bundle (repair/replace + shutoffs + softener where appropriate) leads to better outcomes for everyone.⏱️ TIMESTAMPS/CHAPTERS00:00 Intro and purpose of the episode01:00 Why home service sales are easier than you think02:15 The core framework: Relationship → Diagnose → Value Stack03:21 Intro pitch and first impressions05:00 How to diagnose like a doctor, not a mechanic07:45 Avoiding the “first-date sales mistake”09:44 How to educate without telling customers what to do12:00 Presenting repairs, replacements, and softeners as options14:33 Creating three intelligent options every time17:21 Turning expenses into investments20:51 Raising average tickets without pressure21:53 Recap + co

In this episode, CF breaks down how hiring & firing can absolutely affect your culture in some of the most negative ways. Whether you're a plumber or an owner, this IS impacting you!

In this episode, CF talks about sales and the psychology of it...how your brain is the main frame and central source for all things.

In this episode, CF revisits an old topic but this time he takes a different angle on it! You're going to want to hear this!!!

In this episode, CF breaks down not only the formula for success but also the things in life that will keep you from ever having success!

In the episode, CF talks about HOW to follow up.....not only how but WHEN. And WHEN can be more important than you could ever imagine!

In this episode, CF breaks down the real ability behind employees thriving & producing!

In this episode, CF breaks down the psychology of how to build trust inside the home and how there's an actual recipe for it! Tune in now to learn how you can know that recipe & execute every single time.

In this episode, CF breaks down the necessary steps that need to be taken in order to stay energized & motivated in a world that repeats itself day after day!