What's Next! With Tiffani Bova

Welcome to the What's Next! podcast with Tiffani Bova. This week I am grateful to revisit my conversation with Chris Schembra on the show. Chris is the bestselling author of "Gratitude and Pasta: The Secret Sauce for Human Connection", chronicling his adventures as one of the most sought-after dinner hosts in the World. Forbes has just ranked his book as the #2 book of 2020 to create Human Connection and USA Today calls him the "Gratitude Guru.” He is the Founder + Chief Question Asker of 7:47, an advisory firm that helps companies give the GIFT of community and belonging to their VIP clients and partners. Having used their signature pasta sauce to spark over 400,000 relationships around the dinner table, their core hypothesis is that giving gratitude to others is the key to fulfillment, and ultimately good for business. At the time of recording, 7:47 is leading a year-long study on how gratitude and empathy affect entrepreneurship and the values their companies stand for. Their research revolves around a sin

Welcome to the What's Next! podcast with Tiffani Bova.  Scheduling between the time zones, I found the time to sit down with Brian A. Wong this week to share his experience working for Alibaba, the powerhouse Chinese e-commerce giant. His insight draws on both his American education and industry experience working for billionaire business investor Jack Ma as one of the early employees at Alibaba, which he documents the experience in his newest book “The Tao of Alibaba: Inside the Chinese Digital Giant that Is Changing the World” released in November 2022.    Brian A. Wong is a Chinese American entrepreneur and investor. He was the first American and only the 52nd employee to join Alibaba Group, where he contributed to the company’s early globalization efforts and served as Jack Ma’s special assistant for international affairs. During his 16-year tenure, Wong established the Alibaba Global Initiatives (AGI) division and was the founder and executive director of the Alibaba Global Leadership Academy. Wong remai

Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to revisit our conversation with the incomparable Chester Elton. Chester is a Coach, Keynote Speaker, Organizational Culture, Employee Engagement, and Teamwork Expert, and the #1 Bestselling Business Author! Along with writing partner Adrian Gostick, he is a Bestselling Author of multiple Business and Leadership titles like The Carrot Principle, The Best Team Wins, and The Orange Revolution. His latest title, co-authored by writing partner Adrian Gostick, is Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results.    THIS EPISODE IS PERFECT FOR… extroverts, introverts, sales, leaders, and individuals who wish to hone their extraordinary business savvy.   TODAY’S MAIN MESSAGE… When it comes to now, Chester digs deep on building momentum, building community, and nurturing relationships remotely, and what that might look like going forward. We are all having to learn quickly and are often leading from a p

Welcome to the What's Next! podcast with Tiffani Bova.  As luck would have it, I had the immense pleasure of speaking with Annie Duke this week about not just poker, but mainly about the concepts in her new book on quitting. In this case, it's not the quiet kind, her brand of walking away is actually making the next best move, one that moves you in the right direction for where you need to be.   Annie Duke is an author, corporate speaker, and consultant in the decision-making space, as well as Special Partner focused on Decision Science at First Round Capital Partners, a seed stage venture fund. Annie’s latest book, "Quit: The Power of Knowing When to Walk Away" was released October 4, 2022 from Portfolio, a Penguin Random House imprint. Her previous book, Thinking in Bets, is a national bestseller. As a former professional poker player, she has won more than $4 million in tournament poker. During her career, Annie won a World Series of Poker bracelet and is the only woman to have won the World Series of Poke

Welcome to the What's Next! podcast with Tiffani Bova. In this week’s RELOAD episode, we look back to our conversation with Adam Kingl on the future generation of young leaders. Adam is an author and keynote speaker who educates future leaders on culture, purpose, team dynamics, the future of work, creativity, strategic innovation, management innovation, and the generational paradigms of work and leadership. He is Adjunct Faculty at Ashridge – Hult International Business School.  He was the Regional Managing Director, Europe, for Duke Corporate Education and the Executive Director of Thought Leadership and Learning Solutions for London Business School. Adam’s new book, Next Generation Leadership, came out February 2020. I am delighted to have Adam Kingl on the What’s Next! Podcast for this RELOAD episode.   THIS EPISODE IS PERFECT FOR… managers, leaders, CEOs, Start-ups, entrepreneurs and anyone recruiting and/or managing young professionals!   TODAY’S MAIN MESSAGE… Adam helps us understand how best to naviga

Welcome to the What's Next! podcast with Tiffani Bova.  This week we take a deep look at startup culture, the challenges involved in the initial years, and how to build a business legacy that will last. To guide us through the process, startup founder and adventure enthusiast Mike Evans shares his startup journey with Grubhub, detailing the grueling process of building that business empire and offering insights and self-reflection on the journey every step of the way. Mike Evans founded GrubHub in his spare bedroom and grew it into the multi-billion-dollar online food delivery colossus that is a household name. Since leaving GrubHub, he founded Fixer.com, an on-demand handyperson service focused on social impact. He lives in Chicago with his wife, daughter, dog, and bike.   THIS EPISODE IS PERFECT FOR…  people who are hungry and tired and ready to find an alternative to the standard way of doing things – this applies to both startups and only food delivery!     TODAY’S MAIN MESSAGE… the pathway to startup suc

Welcome to the What's Next! podcast with Tiffani Bova. This week we revisit our great conversation with Maria Konnikova. Maria graduated from Harvard, earned her Ph.D. in psychology from Columbia. She’s written two New York Times bestsellers: The Confidence Game and Mastermind: How to Think Like Sherlock Holmes, along with her most recent release of The Biggest Bluff, a New York Times bestseller, one of the Times’ 100 Notable Books of 2020, and a finalist for the Telegraph Best Sports Writing Awards for 2021. While she had zero poker experience before her first trip to Las Vegas in the fall of 2016, she has now won multiple tournaments, including the PCA National Championship, and finished second at an Asian Pacific Tour, Macau event.   THIS EPISODE IS PERFECT FOR… those looking to be confident when facing change.   TODAY’S MAIN MESSAGE…  You might think that it’s all about luck when it comes to being successful in life, but Maria differs. The old adage that luck is opportunity and preparedness meeting sound

Welcome to the What's Next! podcast with Tiffani Bova.   Amidst the new digital culture of remote working and Zoom meeting, employees have reported that the workplace feels more distant and less connected – and business leaders agree. Ultimately, the general consensus amongst leaders is that our #1 need is human connection. To show us how to find that connection, executive coach and leadership expert Dr. Michelle K. Johnston helps us spot the business and leadership need for authenticity, empathy, and connection in the new working world.  Dr. Michelle K Johnston is a management professor, executive coach, and leadership expert helping leaders to get the results they need through meaningfully connecting with their people. She is an award-winning professor studying leadership and business communication, and her research has shown a clear link between a team’s effective communication and its positive financial performance. Connection drives results!  Michelle is a celebrated keynote speaker presenting at confere

Welcome to the What's Next! podcast with Tiffani Bova. For this week's Reload Episode, we revisit our conversation with leadership expert Daniel Marcos. Daniel is a Co-Founder and the CEO of Gazelles Growth Institute, an online executive education company for C-level executives at fast-growing firms. Daniel is also the Co-Founder of Inflection (Gazelles Mexico division), a keynote speaker and CEO-Coach. Across all these efforts, his goal is to help 1 million entrepreneurs scale their companies faster and with “less drama.” Daniel is also an ambassador for Singularity University in Austin, TX and he co-authored the book Start-Up to Scale-Up. Daniel brings a wealth of knowledge to the table on the What’s Next! Podcast!   THIS EPISODE IS PERFECT FOR… entrepreneurs interested in starting a company and small and mid-size businesses looking to grow and scale successfully.   TODAY’S MAIN MESSAGE… Growth is not easy. It does not come without sacrifice. So, most important when it comes to growth, is reaching the decis

Welcome to the What's Next! podcast with Tiffani Bova.  This week we take a deep look at different factors that profoundly shape how we see the world – place, race, gender, religious beliefs, and politics – and seek ways to unify over our shared humanity despite our many diverse viewpoints. To guide us through the process, social scientist David Livermore reveals how to use cultural intelligence, a scientific model for working with people from different cultures, to bridge our differences closer to home and authentically connect with those around us. David Livermore is a social scientist and thought leader devoted to the topics of cultural intelligence and global leadership. He’s a founder of the Cultural Intelligence Center in East Lansing, Michigan, and a research fellow at Nanyang Technological University in Singapore. Livermore spent twenty years in leadership positions with a variety of nonprofit organizations around the world and taught in numerous universities. He is a frequent speaker and adviser to l

Welcome to the What's Next! podcast with Tiffani Bova. This week I am excited to revisit our conversation with Justin Bariso. Justin is an author, columnist, speaker, and consultant, and his thoughts on leadership management and emotional intelligence have been featured by Time, Business Insider,  CNBC, and Forbes among others. He is the author of “EQ Applied: The Real-World Guide to Emotional Intelligence," which uses fascinating research, modern examples, and personal stories to teach you how to make emotions work for you. Today,  Justin focuses on helping others harness the power of emotion for good. You can read Justin’s work on INC.com, where over a million people a month read his column on emotional intelligence and leadership management. Justin has been recognized by LinkedIn as a top voice in leadership management and workplace culture.   THIS EPISODE IS PERFECT FOR… This episode is a reality check for all of us. It is all about investing in the emotional side of our interpersonal interactions as huma

Welcome to the What's Next! podcast with Tiffani Bova.  This week we investigate the thought process behind customer feedback methods with Andrea Olson, who guides us through the cognitive method for discovering hidden customer needs, converting them quickly into differentiators, and avoiding the pitfalls of traditional research. Trained as a behavioral scientist, differentiation strategist and customer-centricity expert, Andrea Olson teaches executives the art and science of brand differentiation through understanding customer behavior. She is a 3x book author and an ongoing contributor to multiple major publications including Entrepreneur Magazine, Chief Executive Magazine, and Rotman Business Magazine (University of Toronto). Andrea is also literally a world traveler, having worked in over 12 different countries throughout her early career. She also serves as an instructor for the University of Iowa Venture School, guest lecturer, and Business Coach for the Tippie College of Business Startup Incubator.   T

Welcome to the What's Next! podcast with Tiffani Bova. On this Reload episode, I am excited to have the innovative Tom Stockham on the show. Tom is a passionate champion of disruptive technologies who began his career as an associate at BCG, immersed in the shift to “big-box” retail. He later served as president of Ticketmaster.com, where he helped lead the transition to online ticketing. Then, as CEO of Ancestry.com, he built one of the Internet’s first online content subscription businesses. Today, as CEO of ExpertVoice, Tom leads the company in pioneering a new influencer-marketing category that’s transforming commerce. He’s devoted to the mission of creating a better buying experience for brands, retailers, and consumers through a large network of authentic influential experts who make trusted recommendations. I am absolutely thrilled to be speaking with Tom Stockham on the What’s Next! Podcast today!   THIS EPISODE IS PERFECT FOR… passionate disrupters, innovators, and those interested in learning more a

Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the wonderful pleasure of speaking with Horst Schulze. Horst is a legend and leader in the hotel world and his teachings and vision have reshaped the concepts of service and hospitality across industries. His professional life began over 65 years ago as a server's assistant in a German resort town. He’s worked for both Hilton Hotels and the Hyatt Hotels Corporation before becoming one of the founding members of The Ritz Carlton Hotel Company in 1983. During his tenure at The Ritz Carlton, he served as President and COO and under his leadership The Ritz Carlton Hotel Company was awarded the prestigious Malcolm Baldrige National Quality Award-twice-making it the first and only hotel company to ever win even one! In 1991, Horst was recognized as "corporate hotelier of the world" by HOTELS Magazine, and in 1995, he was awarded the Ishikawa Medal for his personal contributions to the quality movement. After leaving The Ritz Carlton Hotel Com

Welcome to the What's Next! podcast with Tiffani Bova.  This week we take on the world of cultural innovations with organizational leader and learning strategist Melissa Daimler, who guides us through the continuous act of re-designing, reimagining, and re-connecting our behaviors, processes, and practices that make up culture. Melissa Daimler is the Chief Learning Officer of Udemy, a leading destination for learning and teaching online. She is helping the company evolve their platform and approach to learning, helping the global workforce also re-design how they think about culture and work. Prior to Udemy, she launched Daimler Partners, a boutique advisory and coaching company that worked with founders and leaders to help them design and scale their culture. Daimler led HR for a fast-growing venture-funded startup. She also created and built Learning & Organizational Development functions for Adobe, Twitter and WeWork. Daimler is a speaker, panelist, and contributor to Harvard Business Review (HBR) and

Welcome to the What's Next! podcast with Tiffani Bova. This week we look back to our special episode of the LinkedIn Live chat with Ryan Serhant! Ryan is a real estate broker, CEO, and the founder of SERHANT., a vertically integrated mega brokerage comprising an in-house film studio, education arm, marketing division, and technology platform. He's also a bestselling author, producer, and star of Bravo's Million Dollar Listing New York and Sell It Like Serhant. I am excited to bring you this episode with Ryan Serhant on the What’s Next! Podcast!   THIS EPISODE IS PERFECT FOR… salespeople–which, according to Ryan, is everyone if you think about it!   TODAY’S MAIN MESSAGE… Ryan shares his journey from starting out as a struggling actor in New York, to building a mega brokerage and multimedia brand. He walks us through the real estate scene in New York amidst the sudden onslaught of the pandemic in March of 2020 and how he wrote his book, Big Money Energy, and started a brand new residential real estate business

Welcome to the What's Next! podcast with Tiffani Bova.  This week we rewind back to our early history in the archives and revisit the conversation with leadership and innovation expert Dr. Linda Hill, who navigates us through both the theoretical aspects of inspirational leadership while providing a practical set of instructions for how to put it in practice for your daily life. Linda Hill is the Wallace Brett Dohm Professor of Business Administration at the Harvard Business School and the chair of the Leadership Initiative. She’s is regarded as one of the top experts on leadership, is the co-author of Collective Genius: The Art and Practice of Leading Innovation and Being the Boss. Dr. Hill is also the co-founder of Paradox Strategies and the co-creator of the Innovation Quotient. She was named by Thinkers50 as one of the top 10 management thinkers in the world in 2013 and received the Thinkers50 Innovation Award in 2015.  Her TED Talk, How to Manage Our Collective Creativity, has gotten more than 2 million

Welcome to the What's Next! podcast with Tiffani Bova.  This week we journey into the unknown with innovation researcher Nathan Furr and entrepreneur Susannah Furr, who navigate us through the fear and stress of uncertainty to find the creative opportunity on the other side. Nathan Furr is a professor of strategy and innovation at INSEAD in Paris and an expert in the fields of innovation and technology strategy. His bestselling books include The Innovator’s Method and Innovation Capital. Published regularly in Harvard Business Review, MIT Sloan Management Review, Forbes and Inc., he is an Innosight Fellow, has been nominated for the Thinkers50 Innovation Award, and works with leading companies including Google, Microsoft, Citi, ING, and Philips. Susannah Harmon Furr is an entrepreneur, designer, art historian, and contrarian. Her clothing line was inspired by her research into the intricate embroidery Dutch women painstakingly rendered on their plain uniforms—details often invisible to all but the wearer—and

Welcome to the What's Next! podcast with Tiffani Bova.  Our conversation this week takes a deep dive into the world of product innovation, and our guest this week, Jim Euchner, provides us with a technical explanation detailing how to bring a business to the next level. Jim is Honorary Professor at Aston Business School (UK) and Editor in Chief of Research-Technology Management, a peer-reviewed journal for practitioners of innovation, technology and research management. He was previously Vice President of Global Innovation at Goodyear Tire & Rubber Company, where he led the development of new businesses and helped launch five businesses on three continents. Prior to his work at Goodyear, Jim held positions as Vice President of Growth Strategy and Innovation at Pitney Bowes, Inc. and Vice President, Network Systems Advanced Technology at Bell Atlantic (now Verizon). Jim has worked in the field of intelligent systems for over 25 years. In his consulting practice, he helps companies to implement businesses e

Welcome to the What's Next! podcast with Tiffani Bova.  Dr. Ron Adner is The Nathaniel D’1906 and Martha E. Leverone Memorial Professor of Business Administration and Professor of Strategy and Entrepreneurship at the Tuck School of Business at Dartmouth College. Prior to joining Tuck, he was the Akzo-Nobel Fellow of Strategic Management at INSEAD, where he served on the faculty for ten years.   Adner’s work is a rare convergence of rigorous academic research, profound managerial insights, and practical, powerful frameworks. Applied, tested, and validated in some of the world’s leading companies, his ‘Wide Lens’ approach to seeing the bigger strategy picture has been transformative in driving effective innovation in both the corporate and social sectors. He is a keynote speaker, consultant, and advisor to companies around the world. His engagements have transformed strategy at Fortune 500 firms as well as at entrepreneurial startups Dr. Adner is founder of the Strategy Insight Group, whose mission is to help c