Manage Smarter

Patrick Norris is Senior Vice President of Jim Doyle & Associates. Having previously been on “the other side of the table” as an auto group managing partner, he experienced the power of the Jim Doyle philosophy of concentration and marketing focus and the impact it had on his business. As the Managing Partner of the Norris Auto Group, Pat ran a collection of 5 retail, multi-brand automobile dealerships and 2 motor sports stores. His 16-year success was directly attributed to his ability to develop advertising strategies that cut through the “advertising noise” and got results. In this episode, Audrey, Lee and Pat discuss:  ·          Managing corporate HQ and multi-location satellite organizations ·          Effective delegating tips ·          How to manage several brands within your organization ·          Latest on the automobile industry in the U.S. ·          Millennials as customers "We would treat each other with dignity and respect, that then interprets into treating our customers with dignity and re

Sylvie di Giusto helps individuals and companies around the world explore how people make up their minds very quickly about them and either open the door for them or slam it shut. Sylvie’s nearly twenty years of corporate experience, her ability to empower people, and her life-long dream of being an American have led her to New York City. It’s where she “packages people.” Her book is called The Image of Leadership In this episode, Audrey, Lee and Sylvie discuss:  ·          Top tips to make a powerful first impression ·          Defining what you want to be known for to communicate that ·          How to find out how others perceive you vs. what you imagine that to be ·          Digital first impressions/Digital Footprints and how to influence what’s in it   "Would you like to know what people think of you when they think of you? Are you ready to learn how your visual appearance influences the way people judge you? Do you want to be perceived as successful, hardworking, and intelligent? How about in control a

Navy Special Operations veteran, entrepreneur, Bob Pizzini joins us today....He is a Master EOD Technician, Master Naval Parachutist, Master Training Specialist, Mixed Gas Deep Sea Diving Officer, United States Parachute Association Accelerated Free Fall Instructor (AFFI), and Six Sigma Green Belt. Now an entrepreneur, he is the CEO of Elevate Your Leadership, as well as his core business iFLY Virginia Beach Indoor Skydiving. In this episode, Audrey, Lee and Bob discuss:  ·          Six Critical Traits about Fitness of the Leader ·          Breathing Exercises to improve productivity ·          How to recognize when you're in the best condition to make important decisions   "The number one problem managers and leaders make is not understanding the difference between leadership and management which results in people in leadership positions without any leadership training.” – Bob Pizzini  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business managem

Dr. Paul White is a psychologist, author, speaker and consultant who, for over two decades, has helped countless businesses and organizations make work relationships work. Co-author of The 5 Languages of Appreciation in the Workplace (written with #1 New York Times bestselling author Dr. Gary Chapman) and three other books, he has given lectures around the world. Other book is Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment. In this episode, Audrey, Lee and Dr. White discuss:  ·          Signs you’re in a toxic workplace ·          How to survive working for or with a Toxic Leader ·          Tips on what you can do to try to rectify or mitigate a toxic workplace ·          Tips on how to identify a toxic workplace when interviewing for a new job    "You have vice presidents and division managers that are just not healthy people and a toxic leader from my point of view is different than an incompetent leader. Their goal is just about themselves." – Dr. Paul White  Join hosts

Steve Napolitan is a two time #1 best selling author, award winning marketer and productivity guru. He has made millions for his clients and worked with companies such as Apple, Intel, Charles Schwab and Nestle. Steve has some thoughts and tips on managing smarter and how that looks with growing global workforce and technology. He's also got a unique view of work life balance and hours vs. productivity for you to consider. “When we actually slow down, we find we have a lot more answers in our head.” – Steve Napolitan   In this episode, Audrey, Lee and Steve discuss: ·          His story of how building his own business nearly destroyed his health and marriage ·          His formula for hours vs. productivity ·          How allowing team breaks can actually INCREASE productivity ·          Work/Life balance tips for those managing global teams    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning ho

Dr. Randy Ross is founder and CEO (Chief Enthusiasm Officer) of Remarkable! A master of cultural transformation, Dr. Ross has a unique understanding of employee engagement and offers practical solutions for increasing both team morale and performance. As the author of Remarkable!, he has traveled throughout the United States and internationally as a speaker, consultant, and coach, building teams and developing leaders. His new book is called Relationomics: Business Powered by Relationships. In this episode, Audrey, Lee and Dr. Randy Ross discuss: ·           4 Key Principles to Cultivating Better Relationships ·           Building healthy environments to get more productivity out of your team ·           Harnessing humility as a leader ·           Professional relationship health as an indicator of your personal relationships  “We know that people and organizations thrive in relationally rich environments. It’s common sense but I can assure you it’s not common practice.” –  Dr. Randy Ross  Join hosts Audre

Chicke Fitzgerald is the CEO of Solutionz Innovations. She spent the first half of her career working for industry leading travel distribution tech and telecom companies. If you have ever made a travel booking online or checked in for a flight, chances are Chicke worked for or consulted to one of the companies that pioneered that technology. The second half has been spent turning trip tech and travel storytelling on its head. She is the author of The Game Changer, a business fable about transformational business design. In this episode, Audrey, Lee and Chicke discuss:·           How to recover from a business failure ·           Reaching out to peers during a business crash·           Turning startup/bootstrapping pain into joy to forge ahead·           Rebuilding your team and business with internal and external value proposition   “For entrepreneurial leaders, the #1 mistake is walking the fine balance between focusing on building your company with your own resources to retain ownership and raising money, e

Cindy Ashton is the CEO of Minerva Enterprises LLC, an elite-level presentation strategist, professional speaker, singer, and award-winning TV host of Cindy Uncorked on e360tv. With twenty years of experience, she is an authority on presentation skills, speaking voice, body language, content delivery, and leadership presence. Canadian-born, Cindy lives in the United States under a green card for a person of “extraordinary ability” and is considered to be in the top one percent in her field of training, speaking, and performing.  In this episode, Audrey, Lee and Cindy discuss:·           Why people fail to deliver and present their message in a way that’s heard and ups their business game. ·           Vocal tips to help you draw people in, rather than repel them·           Body language tips ·           The differences between men and women in how they hear other peopleLink to Cindy’s bo

Darby Doll is an Asia-based strategic communication consultant with more than two decades’ experience working with multinationals and startups in the region and a specialized focus on marketing communications and business development.In this episode, Audrey, Lee and Darby discuss:·           How to expand your business into Asia Pacific and other markets·           Land mines of entering the market and what to watch out for·           Managing teams in Asia-Pacific·           Financial concerns and cryptocurrency“The 21st Century is the Asia-Pacific Century of domination.” – Darby Doll  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far

Jan Allen, Executive Coach and Life Strategist, she is the co-managing partner of Business of People. Jan is hired by people restless for their next level of success and ready to tackle whatever is in the way. In addition to serving in an executive role for two Ohio governors, Jan  launched and led successful public affairs and public relations businesses. She holds a bachelor’s degree in political science, a master’s degree in social work, and a juris doctor from the Moritz College of Law, all from The Ohio State University, and is a graduate of the Gestalt Institute of Central Ohio’s three-year post-graduate training for therapists, and Coach U.  In this episode, Audrey, Lee and Jan discuss:·           Definition and value of an Honest Broker·           Why YOU as a leader want to vet and make sure your critical staffers are Honest Brokers·           How the concept is critical to being a better leader· 

Tricia Benn is the Executive Vice-President of the C-Suite Network and General Manager of The Hero Club, an invitation-only membership organization for CEOs, founders, and investors. In addition to sitting on multiple business, associations and not-for-profit boards, Benn served as a senior executive for three enterprise-level organizations in market research, telecommunications, media marketing, and advertising. As Global Chief Marketing & Strategy Officer and U.S. Managing Director within MDC Partners, a $3 billion global holding company, Benn’s leadership drove double digit growth year-over-year and new contracts with some of the most important impact players in the world.In this episode, Audrey, Lee and Tricia discuss:·           Managing negative responses to other C-Suiters·           Choice Sets – Use them!·           Avoiding unconscious bias·           Vulnerability and how it p

Tricia Benn is the Executive Vice-President of the C-Suite Network and General Manager of The Hero Club, an invitation-only membership organization for CEOs, founders, and investors. In addition to sitting on multiple business, associations and not-for-profit boards, Benn served as a senior executive for three enterprise-level organizations in market research, telecommunications, media marketing, and advertising. As Global Chief Marketing & Strategy Officer and U.S. Managing Director within MDC Partners, a $3 billion global holding company, Benn’s leadership drove double digit growth year-over-year and new contracts with some of the most important impact players in the world.  In this episode, Audrey, Lee and Tricia discuss:·           Tips for C-Suite women on how to compete·           What executive women need to stop doing·           Hero Leadership Model·           Playing on th

Tom Ray is the Executive Vice President of Jim Doyle and Associates. He is also the author of Amazon best seller, "Branding is OUT, Results are IN! Lessons for the LOCAL Advertiser" and is an expert in local advertising and media as well as management.  In this episode, Audrey, Lee and Tom discuss:·           What you should do with your department and team in a merger or acquisition·           How to get MORE out of your people amid the stress and chaos·           Tips on how to use major change within your organization for leverage·           Coping and managing a major company culture change “I would worry less about what’s gonna be the brand, what colors are they going to choose, how is the logo? I don’t worry about that stuff, do what your day to day activity is and do it really well." – Tom Ray  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspect

Joe Williams is the Founder of Creative Performance Group, where he helps people get their message out to the world in the most powerful way possible. He created the Master Your Message Bootcamp, an intensive training that has created hundreds of other successful speakers, coaches, consultants, and authors. In Addition to live events, consulting, and corporate programs, Joe lead the Impact Entrepreneur group – a high-end mentorship program for professional speakers, coaches, and consultants.  His new book "The Impact Awakening: How to go from having a calling to changing lives", focuses on how to master your message, communicate it powerfully, and scale it into an Impact Business. Impact Businesses can liberates you from slaving away building another person’s dream and instead gets you working on your own legacy. In this episode, Audrey, Lee and Joe discuss:·           The Master Skill of Leadership·           How to “up your game” of

Theresa Rose is a Mindful Performance Specialist who works with and speaks to organizations and their people so they may show up more fully, connect more deeply, and deliver more powerfully at work, at home, and all day long. She is a business motivational speaker, content development coach, standup comedian, and award-winning author of Mindful Performance: How to Powerfully Impact Profitability, Productivity, and Purpose. In this episode, Audrey, Lee and Theresa discuss:·           Why managers think not being mindful has nothing to do with their team’s performance ·           Tips on how being mindful can boost your personal life as well as professional·           How to begin incorporating dozens of mindful techniques·           Why you can’t have emotional intelligence without being mindful·           Are you a “Spewer” vs. “Doer”? “Don’t worry about changin

Liz Devine Hewson, CPC and Mark Lund, M.D., CPC are Co-Founders and Principals of Twin Lights Consulting. Their firm helps companies create authentic communication across the chasm dividing the generations at work. They provide a clear path to authentic communication, developing trust, creating commitment, which leads to improved employee engagement for all ages. In this episode, Audrey, Lee, Liz and Mark discuss:·           - What year the number of millennials in the workforce will equal 75% - it's sooner than you might think- Effectively communicating with different generations to boost profits- Why most people listen to respond—How to get them to LISTEN to understand- Identifying and leveraging what generations have to offer each other in the workplace “It’s like trying to play chess with chess pieces on all four sides. Then adding two or three different levels to that in order to play. So we believe that we can construct, through simple understanding of human psychology, way

Chris Denny is the Attention To Detail Expert. He's a researcher, trainer, and author of Improve Attention To Detail: A straightforward system to develop attention to detail in yourself, employees, and across an organization.. He helps people and organizations develop everyday excellence in the work they do via his workshops and online training courses as well and you can find out more at attentiontodetail.com.  In this episode, Audrey, Lee and Chris discuss: ·           The different components/breakdown of details and processes·           How to address the gaps in detail failure for yourself and/or your team·           How the lack of detail attention=a loss of ROI·           How lack of details is a morale killer in organizations·           How to tell if someone is high in executing perfectly on details before you hire them “The co-workers are on avera

Steve Sisler is an author, speaker, and a master behavioral analyst. He has consulted on “personality difference” with hundreds of .com companies in 18 countries.In this episode, Audrey, Lee and Steven discuss: ·           What motivates us that makes the brain feel good and lessens brain tension·           The 27 different styles of motivation·           Why we are driven by feelings ·           How managers can learn to identify the different motivational types on their team “We’ve come up with 27 different styles, soon to be 37 but 27 different styles and everybody is one of those types and when you are and you’re environment agrees with that, in other words if I’m a very creative person and I also get to display my creativity and create in my work then I’m feeling good. So this is always about how you’re feeling." – Steve Sisler  Join hosts Audrey Strong and C. Lee Smith every week

KT Thomas is the founder of NewDay Solutions, a financial advisory firm in New Hampshire. She has been running a successful growth oriented firm for over 25 years. She is also the author of “The Hard Working Woman’s Guide to Money” and host of the weekly podcast “ KT’s Money Matters." KT is an avid triathlete and a stroke survivor, and believes that stress of career and money can be very bad for your health.In this episode, Audrey, Lee and KT discuss: ·           Why women are more in need of financial advising assistance and overall financial education ·           #1 and first mistake female leaders make when they come into wealth and money·           How to evaluate financial packages when considering career progression and earnings “Establish your own credit, because statistics show that with longer lives and high divorce rates, you will probably need it at some point in your life." – KT Thomas  Join hosts Audrey

Neen James - a leadership, female, keynote speaker - teaches companies how to increase profits by paying attention to what matters most.In this episode, Audrey, Lee and Neen discuss: ·           How Paying Attention drives profitability, productivity and accountability. ·           How to “Listen With Your Eyes” – What it is and why you should do it·           Tips & Strategies for getting your team to pay better attention to your leadershipSAMPLE BOOK CHAPTERS OF ATTENTION PAYS: https://s3.amazonaws.com/attentionpaysbooksamplechapters/Attention+Pays+Sample+Chapters.pdfCOMPLETE BOOK OF FOLDING TIME: https://neenjames.com/wp-content/uploads/2018/02/Folding-Time-by-Neen-James.pdf "You’re in control. You can allow phones to go to voicemail and turn off push notifications. As leaders we role model this so if you’re constantly on your device, you’re setting the precedent." – Neen James  Join hosts Audrey Strong and C